This is a publicly solicited contract established through an RFP process conducted by a Lead Public Agency. This contract satisfies formal competitive bid requirements of most states. All NPPGov members are urged to seek independent review by their legal counsel to ensure compliance with all state and local requirements.
Calabrio, Inc.
Publicly Solicited Contract Expiration Date
Jul 29, 2024Renewal Limit
Jul 29, 2027Contract #
PS21015Lead Public Agency
League of Oregon CitiesDocuments
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Details
Products on Contract
- Call Recording
- Quality Management
- Workforce Management
- Speech Analytics
- Calabrio One Bundle
Synopsis
RFP
Contract Documents
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Log InTestimonial
The purchase went great with no problems whatsoever. I do plan on checking/using NPPGov for any future purchases.
Calabrio provide Citizen Engagement tools to customers in the State, Local and Education spaces. It’s all about creating a positive citizen and employee experience – starting before the first contact with state or local services.
Public sector organizations can strategically apply workforce management, quality management and citizen interaction analytics technologies to craft a better citizen contact center experience. When new needs arise, these systems can scale to meet citizen needs and quickly handle claims as they develop—while providing flexible SLED pricing options to match fluid staffing changes.
Additional Company Information
Calabrio, Inc. Contact Information
Andrew Molacek
Sales Director
andrew.molacek@calabrio.com
Phone: 612.432.6563
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