Calabrio, Inc.

Publicly Solicited Contract
Expiration Date
Jul 30, 2024
Renewal Limit
Jul 30, 2027
Contract #
PS21015
Lead Public Agency
League of Oregon Cities

This is a publicly solicited contract established through an RFP process conducted by a Lead Public Agency. This contract satisfies formal competitive bid requirements of most states. All NPPGov members are urged to seek independent review by their legal counsel to ensure compliance with all state and local requirements.

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Products on Contract

  • Call Recording
  • Quality Management
  • Workforce Management
  • Speech Analytics
  • Calabrio One Bundle
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Contract Documents
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Testimonial

The purchase went great with no problems whatsoever. I do plan on checking/using NPPGov for any future purchases.
- Public Employee from Lyon County, Nevada
Calabrio provide Citizen Engagement tools to customers in the State, Local and Education spaces. It’s all about creating a positive citizen and employee experience – starting before the first contact with state or local services.   Public sector organizations can strategically apply workforce management, quality management and citizen interaction analytics technologies to craft a better citizen contact center experience. When new needs arise, these systems can scale to meet citizen needs and quickly handle claims as they develop—while providing flexible SLED pricing options to match fluid staffing changes.

Additional Company Information

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customerservice@nppgov.com
Phone: 877.329.8847