This is a publicly solicited contract established through an RFP process conducted by a Lead Public Agency. This contract satisfies formal competitive bid requirements of most states. All NPPGov members are urged to seek independent review by their legal counsel to ensure compliance with all state and local requirements.
Carbyne, Inc.
Publicly Solicited Contract Expiration Date
Mar 26, 2023Renewal Limit
Mar 26, 2026Contract #
PS20300Lead Public Agency
League of Oregon CitiesDocuments
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Details
Products on Contract
- Cloud Native Call Management Platforms
- Apex Call Management
- Responder Connect
- Universe Emergency Operations
Synopsis
RFP
Contract Documents
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The purchase went great with no problems whatsoever. I do plan on checking/using NPPGov for any future purchases.
Carbyne provides cloud native call management platforms that enables mission critical centers to interactively communicate with callers. For the first time, call takers can communicate with callers via live video (patented), instant chat as well as receive real time caller location. Our full call management platform unifies the flow of audio and rich data in a single user interface that simplifies the operations of call takers. By providing all the life saving tools they need on a single screen, call takers can minimize response time and maximize response efficiency.
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